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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Georgina Arnold
Mary Haynes (f)

Reception Manager, general reception duties, repeat prescriptions, rotas, staff training and appraisals of reception team



Michala Campbell
Tina Champness
Christina Yates
Emma Collins


Sandra Tyler (f)
Michelle Johnston
Anna Kelly
Tracy Smith
Lynne Holloway
Sinead Fairbrass
Caroline Bradley
Amy Hughes
Sharon Moss
Yvonne Hicks
Susan Dickinson (f)
Anna Kelly (f)
Wendy Tack (f)
Jasmine Wybrow


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Janice Watts

Senior Medical Secretary

Should you have any queries relating to hospital referrals made by the doctor, please contact Janice on 08443878587 between 09:30 and 15:30.

Sally Butler (f)
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